Privacy Policy

1. Introduction

Welcome to Reltin (operated by Assetary Private Limited, hereinafter referred to as "Company", "We", "Us", or "Our"). We are committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or use our services (collectively, the "Platform"). By accessing or using the Platform, you consent to the practices described in this policy.

Compliance Note: This policy is drafted in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Rules, 2011.

2. Data We Collect

We collect only the data necessary to provide our services ("Data Minimization").

3. How We Use Your Data

We use your personal data for the following specific purposes:

• Service Delivery: To generate and deliver the "Reltin Intelligence Risk Report" to your email or WhatsApp.
• Communication: To send you transaction receipts, report updates, and critical security alerts.
• Product Improvement: To analyze user behavior and improve our "Trust Score" algorithms.
• Legal Compliance: To comply with orders from courts, law enforcement, or regulatory authorities.

Marketing Note: We may send you updates about new real estate risks or features. You can opt-out of these communications at any time.

4. Data Sharing and Disclosure

We strictly DO NOT sell your personal data to real estate brokers, builders, or telemarketers. Your trust is our asset.

We only share data in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., Cloud Hosting Providers like AWS/Google Cloud, Payment Gateways like Razorpay/Stripe, and SMS/Email delivery services).
• Legal Requirements: If required by law, court order, or government regulation.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption: Data is encrypted in transit (using SSL/TLS) and at rest.
• Access Control: Strict role-based access control (RBAC) ensures only authorized employees can access user data.
• Regular Audits: We conduct periodic security assessments of our infrastructure.

Disclaimer: While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights (Under DPDP Act, 2023)

As a user, you have the following rights regarding your personal data:

• Right to Access: You can request a summary of the personal data we hold about you.
• Right to Correction: You can ask us to correct inaccurate or misleading personal data.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data from our servers, subject to data retention laws.
• Right to Withdraw Consent: You may withdraw your consent for processing your data at any time. However, this may limit your ability to use certain features of the Platform.

To exercise these rights, email us at: legal@reltin.com

7. Cookies and Tracking

We use cookies to enhance your experience.

• Essential Cookies: Required for login and secure sessions.
• Analytics Cookies: Help us understand how you use the site (e.g., Google Analytics). You can disable cookies through your browser settings, but some features of the Platform may not function properly.

8. Grievance Redressal

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, for any grievances regarding your personal data, please contact our Grievance Officer:

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.